Consumers should never be harassed, misled, or forced to pay unfair charges by the companies they trust. At Katz, Kantor, Stonestreet & Buckner, PLLC, we stand up for people across West Virginia and Virginia who’ve been mistreated by corporations, debt collectors, and financial institutions.
With more than 90 years of experience protecting local families, our firm is dedicated to holding businesses accountable for abusive collection tactics, illegal convenience fees, and other unfair consumer practices.
Debt collectors are bound by strict rules under the Fair Debt Collection Practices Act (FDCPA) and the West Virginia Consumer Credit and Protection Act (WVCCPA). Unfortunately, many agencies ignore these laws, using threats and intimidation to pressure people into payments they may not even owe.
We represent clients who have been:
Our team helps victims of abusive debt collection defend themselves, stop harassment, and seek damages for illegal collection tactics.
Example cases include:
Get started on your case today by dialing (304) 898-8499 now or contacting our firm online. We only collect our fees on amounts above the initial settlement offered by insurers.
Many companies charge so-called convenience fees for paying a bill online, by phone, or through automatic draft. These charges—sometimes several dollars per payment—are often illegal under consumer law, especially when not clearly disclosed or when no alternative fee-free method is available.
Common examples include:
Our firm investigates these hidden and unauthorized fees and takes action against lenders and servicers that unlawfully profit from consumers simply trying to make their payments.
At Katz, Kantor, Stonestreet & Buckner, we handle consumer protection cases through individual lawsuits and class actions under both state and federal law. We fight to:
When you contact us, our attorneys will review your situation, explain your rights, and outline the best course of action — all in a confidential, no-obligation consultation.
If you’ve been harassed by a debt collector, charged illegal convenience fees, or mistreated by a financial institution, you have legal options.
Speak confidentially with one of our West Virginia consumer protection lawyers today. We’ll explain your rights and fight to make sure your voice is heard.
Call (304) 898-8499 or send us a message online to schedule your free consultation. We only collect fees if we recover compensation for you.
